FAQ's

Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.

Skyrim and Products

Below are some common questions about us and our products

What is SKYRIM WRIST?

SKYRIM WRIST creates custom watches with precision and care. Inspired by Japanese JDM modding culture, every watch reflects individuality and craftsmanship. We offer ready-to-wear watches, custom builds, watch winders, and expert guidance—all made with handpicked components for quality and style.

Learn more about Skyrim: About Us.

What are Seiko Mods?

Seiko Mods are custom-modified watches built from genuine Seiko components. Our expert modders carefully assemble and enhance each piece, blending precision mechanics with unique design touches. It’s a way to create a one-of-a-kind watch while honoring the craftsmanship of the original Seiko movement.

Are Seiko Mods affiliated with the Seiko brand?

No, our Seiko Mods are not affiliated with or endorsed by Seiko.

Learn more about our Disclaimer.

What is the relationship between mod watches and original brand watches?

Our mod watches are entirely independent creations. They use aftermarket parts—like TMI NH movements, custom dials, bezels, hands, and cases from trusted suppliers. We are not affiliated with, authorised by, or endorsed by any watch brand. Any similarity to well-known watches is purely coincidental.

Learn more about our Disclaimer.

Shipping & Returns

Below are some common questions about shipping, returns, and exchanges

How much does it cost to ship to the UK?

We offer free standard shipping. We also provide express shipping for faster delivery. The cost of express service may vary depending on international logistics, you can see the exact rate at checkout.

How long does it take to design and ship my watch?

Dear customer, whether you design your watch yourself or use our online watch builder, we take at least 24 hours to complete the design. All watches—custom or pre-designed mod watches—require up to two weeks for careful assembly. Once assembled, your watch will be shipped within 24 hours.

How long does shipping to the UK take?

Dear customer, shipping to the UK currently takes up to 14 business days. Our physical store is based in the US, but don’t worry—we’ll soon open a UK location, which will significantly shorten delivery times.

Do you offer express shipping?

Yes! We offer express shipping—simply select it at checkout to get your watch faster.

I chose Express Shipping — why was my order shipped from Hong Kong?

All of our watches are hand-assembled by our expert team and typically shipped from our studio in the United States.

However, to ensure faster delivery and maintain the same high standards of craftsmanship, we also have resident watchmakers stationed at our partner workshop in Hong Kong.

Orders placed with Express Shipping are carefully hand-built there by our own experts using the same components, tools, and quality control process as in our U.S. facility.

This allows us to shorten delivery times, especially for customers located farther from the U.S., without any compromise in quality or authenticity.

Each watch, no matter where it’s assembled, carries the same Skyrim craftsmanship, inspection standards, and warranty.

Orders

Below are some of are common questions about orders

Can I change my order details?

You can update your order details anytime before it’s shipped. Once it’s on its way, changes aren’t possible — but no worries, just contact us and we’ll see how we can help.

What if I need to cancel or return my order?

Please check our return & refund Policy to see if your order qualifies, and contact us—we’re here to help.

Why is my order total about £1 higher than the product price?

You may have selected the “Gift Wrapping” option, which adds a small fee of around £1 for special packaging. You can check your cart page to see if this option is selected.

Do I need to pay taxes when purchasing your products?

At the moment, you don’t need to pay any taxes — we cover them for you. However, this policy may change in the future depending on international trade regulations.

Warranty and Repair

Below are some of are common questions about warranty and repair

What is your warranty policy?

We offer a one-year free warranty for all watches made by us — whether it’s a mod watch or a fully custom build. For full details on what’s covered, please check the warranty policy.

What does your lifetime free servicing mean?

We offer lifetime free servicing for every watch we make — whether it’s a mod or a custom piece. Please note that while the repair work itself is free, shipping costs and replacement parts are not included. For full details, see our full repair service policy.

What’s the difference between warranty and servicing?

If your watch is within the warranty period and meets our warranty conditions, we’ll cover all shipping, parts, and repair costs free of charge.

If your watch is outside the warranty period or doesn’t qualify under the warranty terms, don’t worry — we still provide lifetime free servicing. You’ll only need to cover the shipping and replacement part costs, while the repair work itself remains completely free.

How can I extend my warranty?

On your cart page, you’ll find an Extended Warranty option — simply add it to your order to extend your coverage. You can also purchase it directly via this link: Extended Warranty.

Please note that the extended warranty must be purchased at the same time as your watch or within 7 days of your original order. Purchases made after this period will not be eligible for extended coverage.

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